Return Policy

It is possible that sometimes an item isn’t quite right for you and that you may wish to return or exchange. You have 30 days from delivery to inspect the item(s) and to decide if you wish to keep them. If you do decide you want to return either part or all of your order then please inform us by email at info@sleepharvester.co.uk

Make sure unsuitable items being sent back for either exchange or a refund must be returned in a fully resaleable condition in the original, unmarked, and undamaged packaging or a suitable alternative. Bed accessories must not have been used or assembled and mattresses must be inside the protective wrapping. All parts must be returned in the packaging, along with any instructions. Please note that we reserve the right to refuse the collection of any unpackaged item and to deduct a fee for any item not returned in fully resaleable condition upon inspection when received. We will inspect the returned item and will notify you of your refund or replacement via email. We try to process returns as soon as possible once they have reached our warehouse. However, please allow 3 to 10 working days from the day of receipt in our warehouse for your returns to be processed. Items returned will not incur any charge for collection and administration costs.

Please see our Terms & Conditions for full details on our returns and exchanges policy. Should you have any question or enquiry, please email us at info@sleepharvester.co.uk